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Terms and Conditions

1. Introduction

Welcome to CLG Mobile Detailing, a mobile detailing service operating in North Vancouver. These Terms and Conditions outline the rules and guidelines that govern your use of our services. By booking with us, you agree to abide by these terms.

 

2. Booking and Scheduling

Clients  can book services through our website or by contacting us directly. Please provide accurate information regarding your vehicle and preferred schedule. If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid cancellation fees.

 

4. Payment Terms

Payments are accepted via Credit and Debit card, cash, E-Transfer. Full payment is due upon completion of the service unless otherwise arranged.

A deposit may be required for certain services.

5. Client Responsibilities

     Clients are responsible for:

  • Ensuring the vehicle is accessible at the scheduled time.

  • Removing personal belongings and valuables from the vehicle prior to detailing.

  • Informing us of any specific areas of concern.

 

6. Refund and Cancellation Policy

If you need to cancel your appointment, please do so at least 24 hours in advance. Cancellations made within 24 hours may incur a fee of $50. Refunds are only issued for services not performed, and requests must be made within 7 days.

 

7. Liability and Indemnification

While we take great care in providing our services, CLG Mobile Detailing is not liable for pre-existing damage to the vehicle. Clients agree to indemnify and hold CLG Mobile Detailing harmless from any pre-existing damage related to the vehicle.

 

8. Service Limitations

Our services may be affected by weather conditions. We reserve the right to postpone services in case of rain, snow, or extreme temperatures for the safety of our staff and the quality of service. If we need to reschedule, we will notify you as soon as possible.

 

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any data collected during the booking process will be used solely for service delivery and will not be shared with third parties without your consent.

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CONTACT

CLG Mobile Detailing

OFFICE HOURS

Mon    8:00am - 7:00pm
Tue      8:00am - 7:00pm
Wed    8:00am - 7:00pm
Thu     8:00am - 7:00pm
Fri       8:00am - 7:00pm
Sat      8:00am - 7:00pm        Sun     8:00am - 7:00pm

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OUR SERVICE AREAS

CLG Mobile Detailing Proudly Service Residents of North Vancouver, West Vancouver, Burnaby,and surrounding areas in a 10km radius. All of our car detailing services are available at your doorstep.

Please Contact us if you are unsure if you reside within our service area.

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